# Filter and export the incident list

> In Weplanify, the Incidents screen shows open and most serious incidents first, with its indicators, its filters by site or by date and an Excel export.

- Product: Weplanify (https://weplanify.io)
- Section: Forms & requests
- Web page: https://weplanify.io/docs/formulaires.incidents.ecran?lang=en
- Other language: https://weplanify.io/docs/formulaires.incidents.ecran.md
- Last updated: 2026-10-10

In Weplanify, **Requests → Incidents** gathers the incidents you can handle: open ones first, the most serious at the top, then the most recent. The menu badge counts the incidents not taken in charge yet and those assigned to you.

![The Incidents screen on the All tab: seven incidents with their severity, site, time, reporter and status, two of them resolved in 23 h and in 6 h](https://firebasestorage.googleapis.com/v0/b/weplanify/o/docs%2Fformulaires%2Fmaj-2026-10-10%2Fin-tous-a196bf94.webp?alt=media&token=969b8bd7-a1a1-4fae-8e3f-eac03cda63c6)

## Steps

1. Read the indicators: **Open incidents**, **Critical open**, **Not taken in charge yet** and **Average resolution time**. Click one of them to filter the list.
2. Switch tabs: **Open** (by default), **New**, **Taken in charge**, **Resolved**, **Closed** or **All**, each with its count.
3. Narrow down by severity, by site, with **From** and **To** (the date of the incident) or **Search**: text, category, site, reporter or person in charge. **Clear the filters** resets everything.
4. Click a row to open the incident on the side.
5. **Export** downloads an Excel file of the filtered incidents: dates, site, category, severity, reporter, status, person in charge, resolution time and note, reason for closing.

## Good to know

- The resolution time runs from the report to the resolution; incidents closed without action do not count.
- The indicators follow the severity, site and date filters and the search.
- Below the list, the administrator sees which form is used for reports, with **Edit the form** to change its categories or questions.
- An employee sees **My reports** here: their incidents and where they stand, without indicators or export. If an incident was handed to them, an **Assigned to me** tab is added: they find the incidents to resolve there.
- To handle an incident: [take charge or assign](https://weplanify.io/docs/formulaires.incidents.prendre-en-charge?lang=en).

## Related guides

- [Take charge of an incident or assign it](https://weplanify.io/docs/formulaires.incidents.prendre-en-charge?lang=en) — In Weplanify, a manager takes charge of an incident or assigns it to an employee, corrects its details and talks with the reporter in the follow-up thread.
- [Report and follow up incidents in the field](https://weplanify.io/docs/formulaires.incidents?lang=en) — In Weplanify, an incident is reported in a few seconds and warns the site manager, who takes charge of it and then resolves it with a short note.
- [Resolve, close without action or reopen an incident](https://weplanify.io/docs/formulaires.incidents.resoudre?lang=en) — In Weplanify, an incident ends Resolved, with a note of what was done and a photo, or Closed without action with a reason. It can be reopened at any time.
- [Get notified of incidents and critical alerts](https://weplanify.io/docs/formulaires.incidents.alertes?lang=en) — In Weplanify, each incident notifies the managers of its site; a critical incident also alerts the administrators right away, through a notification.