Important information regarding the urgent connection.
This feature of Weplanify is used when the SMS verification code is not received. This guide explains step by step how to effectively use Weplanify’s emergency login feature, as well as the best practices to follow in order to ensure fast and secure access to your Weplanify account. Steps to use Weplanify’s emergency login: This procedure concerns employees using the mobile application.
Weplanify’s web platform is accessible only to managers. Therefore, when an employee encounters an issue receiving the SMS code on the Weplanify mobile application, the emergency login code must be directly provided to them by their manager.
Web platform level:
- Access the web platform.
- Open the Settings section.
- Scroll down to the “Emergency Login Code” section.
- Click on “Show” to display the login code.
Mobile application level:
- Once on the login screen, enter your phone number.
- Do not click the Login button.
- Instead, click directly on the Emergency Login link located below the login button.
- The emergency login interface will appear.
- Then enter the emergency login code displayed on the Weplanify web platform.
- Validate to access your account.
Frequently asked questions:
Does emergency login replace normal login?
No. It is only an alternative solution in case of SMS issues.
Does the emergency login code change?
Yes, the code is updated daily.
Can I share the code with someone else?
No. The code must remain confidential and used only by authorized employees.
Is an internet connection required to use this feature?
Yes, an internet connection is required to access the application and complete the login process.