Cleaning · Facilities · Multiservice
Many sites, many visits, one truth about who actually came.
Your staff work at the client’s premises, often before opening or after closing, sometimes across three sites in one day. The dispute always starts with the same sentence: “nobody came yesterday”.
What one operative can cover in a single day
The hour of the visits nobody witnesses
Margin, once replacements are charged where they belong
What is stuck today
The service is invisible: that is the whole problem
The disputed visit
The client says nobody came. All you have is your operative’s word.
The uncovered site
An unreplaced absence surfaces through a complaint, never through a screen.
The misattributed replacement
An operative covers another site: their hours stay on their original contract, and the right contract’s margin is wrong.
The visit schedule
Several sites in the same day
Offices in the morning, clinic in the evening: that is the normal case. Several visits on the same day are scheduled day by day; the typical week holds one per operative per day. A visit with no operative is flagged before publishing.
WeplanifySCThe day’s visits
Every site, every slot, every proof
One operative covers several sites in a row: the schedule knows it, the clock-in confirms it site by site.
WeplanifySC| Operative | Site | Slot | State |
|---|---|---|---|
| K. Faye | Plateau Offices | 05:30–08:00 | clocked |
| K. Faye | Liberté Branch | 09:00–11:00 | clocked |
| A. Diagne | North Clinic | 06:00–09:00 | 22 min late |
| Uncovered | West Residence | 06:00–08:00 | needs cover |
The uncovered site surfaces that same morning, before the client calls.
WeplanifySC| Site | Replacements | Hours | Charged to |
|---|---|---|---|
| Plateau Offices | 3 | 11 h | Plateau Offices |
| North Clinic | 5 | 18 h | North Clinic |
| West Residence | 2 | 6 h | West Residence |
| Total | 10 | 35 h |
A replacement’s hours follow the site where the work happened, not the operative’s original contract.
Payroll and profitability
The losing contract, seen this month
Clocked hours become payroll, and salaries charged to the site become the contract’s margin.
WeplanifySC| Operative | Days | Hours | Net |
|---|---|---|---|
| K. Faye | 26 / 30 | 182 h | 176 400 |
| A. Diagne | 24 / 30 | 164 h | 161 200 |
| M. Ndiaye | 25 / 30 | 171 h | 168 900 |
| Net payroll | 2 946 500 |
Overtime is only calculated for the operatives it applies to.
WeplanifySC| Contract | Billed | Real cost | Margin |
|---|---|---|---|
| Plateau Offices | 420 000 | 268 000 | +152 000 |
| North Clinic | 360 000 | 381 500 | −21 500 |
| Liberté Branch | 190 000 | 126 400 | +63 600 |
| Total | 970 000 | 775 900 | +194 100 |
Five replacements in one month tipped North Clinic into the red.
Getting started
Your contracts, your slots
Week 1: your sites and specifications
Slots, frequencies, expected headcount per site.
Week 2: operatives clock in on site
A QR code at the client’s premises, or geolocated mobile clock-in.
Month end: payroll with no retyping
Actual hours, replacements included, land in the payslips.
Then: proof for the client
A dated visit report you can put in front of a complaint.
« “Nobody came yesterday”: I now answer with a clock-in time. »
The modules involved
Take the contract that causes you the most disputes.
We set up its slots and show you one week of visit reports.